Contact

Contact Us

We’re here to help 🤍

At Alison & Martin London, we believe in personal service. Whether you have a question about your order, sizing, or anything else, our team is ready to assist you.

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Customer Support

📧 Email: info@alisonmartinlondon.com
⏱ We aim to respond within 24 hours

Due to high demand during our Anniversary Sale, response times may be slightly longer — but rest assured, every message is handled with care.

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Delivery Information

Once your order has been processed, your tracking link will be sent within a few days via email.

You will receive a tracking update as soon as your order is on its way.

Please allow 5–8 working days for delivery.

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Order Support

If you're contacting us about an order, please include:

• Your order number
• The email used at checkout

This helps us assist you faster.

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Before You Reach Out

You might find your answer quicker here:

• Delivery takes 5–8 working days
• Tracking is sent within a few days after processing
• Returns are handled via email request

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We're Here For You

Every message matters to us. Thank you for your patience and for being part of our story.